Dealing with Conflict

• 1991 ----- color ----- 20 min ----- vhs
• Imagine what would happen if people in conflict could always apply the skills for a mutually satisfactory outcome. Conflict would become a matter of healthy disagreement focused on mutual concerns and organizational objectives. Showing the five basic positions people take in conflict, this production helps viewers to understand the choices they have for constructive or destructive outcomes. Presents key skills for directing conflict toward positive results.
• Topics: (Management, Personnel Management)