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If Looks Could Kill: The Power of Behavior*
- 1991 ----- color ----- 28 min ----- vhs
- Improving the behavior of your staff is an essential part of improving customer relations. Presents a comic take-off of a classic murder mystery that clearly explains and demonstrates the benefits of positive behavior. Inspector Nugget of "The Yard" brings his group of suspects into the library of a country inn to announce the murder of Charles Hapless. As Nugget analyzes the victim's last day, it's easy to see how Hapless was buffeted by bad treatment. Was the murderer Sister Carledge, the grumpy nurse? Could it be Mr. Welt, the impatient shoe store manager? What about all the others? Did the butler do it? (Closed-Captioned) (Restricted to use on University of Washington campuses only)
- Topics: (Business Administration, Personnel Management)
![[University of Washington]](http://www.washington.edu/home/graphics/uwsealf6.gif)
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