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Can You Spare a Moment? (The Counselling Interview)
- 1987 ----- color ----- 26 min ----- 16mm
- Better managers learn to help staff solve problems--any problems--affecting morale and efficiency. The problems may show up in anything from unhappiness and erratic behavior to poor work, unreliability or simply bad temper. The essential skill for managers is the counseling interview. It's a process by which the manager who spots employees' difficulties can then lead them to their own problem resolution.
- Topics: (Business Administration, Management, Personnel Management)
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