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Measure of Understanding, A
- 1970 ----- color ----- 27 min ----- 16mm
- Reminds managers that interpersonal communication is on at least two levels: the informational and the behavioral. When these two kinds of messages fail to communicate the same meaning, understanding breaks down and problems develop. Shows how to clear up conflicting double messages and determine the real intent of incongruent communication.
- Topics: (Management, Personnel Management)
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