The Satisfaction team posted video from the "Customer Service Is the New Marketing Summit." The video below is of a panel moderated by Brian Oberkirch. The panel includes:

• Patti Roll, Director of Community Marketing and e-Commerce, Timbuk2
  
• Tara Hunt, Founder, Citizen Agency
  
• Gina Bianchini, CEO, Ning
  
• Matt Mullenweg, Founder, Automatic and Wordpress
  

Again, thanks go out to Like it Matters for being the aggregator for these vids.