Q: What is a "Blackout period" and can I check out equipment during one?
A "Blackout period" is a time at which all equipment must be returned to our office. These occur between quarters when UW classes are not in session, such as winter break, spring break, and the entire month in between Summer and Autumn Quarters. Check out during the time in between Summer and Autumn Quarters is restricted to graduate and professional students or students currently enrolled in classes (e.g. in Early Fall Start). However, if you wish to borrow equipment for an extenuating circumstance or are traveling abroad, working on a research or academic project we may be able to give you an exception pending the availability of our equipment and the circumstance. Requests for exceptions can be forwarded to firstname.lastname@example.org
. If you attempt to reserve an item and the booking coincides with a blackout period, the booking will be shortened to have the return date on the last day of the quarter.
Q: Can I get an extension on my booking?
Normally we do not allow extensions on bookings. If you have an extreme case you can email us at email@example.com
and we can evaluate the circumstances, but you must email us before you make the booking or before the equipment is due back. During summer our equipment is more available and we are able to give longer bookings for things such as study abroad trips, research or academic projects. Simply email us and we can evaluate the circumstance based the availability of equipment and the need for the extension (ie. study abroad, research or academic project). We need verification that you are registered in the program or project before a waiver is granted.
Q: Can I renew my booking?
We do not allow renewals on equipment at this time. If you would like to check out again as soon as possible, then you must return your item before noon on the due back date. After this you may create another booking for the following day.
Q: I logged on to my reservations page to try and cancel my reservation for today, but it won't let me! What do I do?
Since it is the day of your reservation, we have already assigned a piece of equipment to you. To cancel the reservation, please email us at firstname.lastname@example.org
Kane Hall and the Health Sciences Branches.
Q: I need both a projector and a laptop at the same time. Can I do that?
Students may check out multiple pieces of equipment each check-out, but no more than one piece from each category. In other words, a student may have a projector, laptop, digital camera and tablet, but may not have two laptops at once. To reserve more than one item at a time, just select the items on the same request page. Caution:
When you reserve two items together with different check out lengths, they will both be booked for the shorter reservation length.
Q: I left the power supply for the laptop at home. Will the equipment be late?
Yes. Equipment and all associated parts and accessories must be returned before 4 pm on the due date. If the power cable is not turned in on time, we cannot check the equipment out to another student.
Q: I have my own bag I would prefer to carry the equipment in. May I use it to carry the equipment?
No. In order to keep our equipment safe, we require that students take the case that comes with the equipment as well as all additional parts.