Q: I have my own equipment but need cables. Can I get them from your office?
No. We have only the cables needed to supplement our own equipment, and therefore do not check out cables or parts on an individual basis.
Q: I own a Mac laptop and am borrowing a projector from your office. How can I connect the two?
Mac laptops require specific adapters in order to connect to a projector. If you are only borrowing a projector from us, we provide VGA adapters good for ibooks, 2008 Macbooks (white/black), 2009 Macbooks (silver), and Macbook Pros to connect your laptop to the VGA cable. If you are borrowing a Mac laptop from us, we provide the adapter automatically.
Q: Can I connect to the internet with the laptops?
Our laptops are equipped with wireless internet capabilities as well as wired connectivity. They also come with an Ethernet cable.
Q: May I install programs on the laptop?
Yes. Laptops are re-imaged upon return, which means that all additional programs, documents, and personal files will be erased. If you are checking out a Macbook and it prompts you to enter a password, type in "password" and it should allow the installation.
Q: What software do the laptops come with?
The PC laptops come with
* Windows XP (D630) or Windows 7 (E6400 and HP)
* Microsoft Office SX Professional
* MS Remote Desktop Connection
* MS Internet Explorer
* SSH Secure File Transfer Client
* TeraTerm Pro
* Adobe Acrobat Reader
* Windows Media Player
* Real Player
The Macs also come with Microsoft Office and the Mac Operating System.
Q: Do you support ExamSoft for law students?
No, we only loan you the computer. ExamSoft is not pre-installed, so you will have to check with the Law School Academic Services (206-543-0453) if you have any questions. If you need help installing ExamSoft or have hardware/software malfunctions, please contact the Law School Computer Services (206-616-4357). Please note ExamSoft is not compatible with Macs, so you will need to borrow one of our Dell or H/P laptops.
Q: Where can I purchase tapes for your min-iDV cameras?
Only the Kane Hall office sells Panasonic mini-DV tapes for use in our cameras. They are 63 minutes long, and cost $8. We accept cash, checks, or credit cards (Visa or Mastercard only).
Q: My personal computer isn't working. Will you try to fix it for me?
Unfortunately we cannot fix any equipment that does not belong to the program. If you need help with personal computing problems, please visit refer to UW's Computer Vet services.